Art and Science of Digital Transformation

Digital Transformation can be used to improve customer experience, operational efficiencies, bottom line costs, top line revenues, employee experience and much more. However having run it through from …

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In the current Technology landscape and terminology, talking about bots is always fascinating. There are various kinds of bots that you could use in your business from a chat bot, WhatsApp bot to talk …

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In an age where digital transformation is becoming more and more commonplace, it is essential for businesses to understand the importance of customer experience journey in order to drive their digital …

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I've had a privilege to work with multiple companies leading Business and Digital Transformations. I've done this in Flipkart (one of the pioneer e-commerce start-up in the current age), a traditional …

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Innovation framework can help promote and drive innovation initiatives within organisations. Like any other framework, it can provide a structure which helps guide the development of innovative …

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Process Mining is a perfect combination of Business Process Management, Data Mining and Technology to discover processes, check on conformance, optimise the processes, build simulations and build …

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